S99 Casino Terms & Conditions
- Agreeing to These Terms
- Who May Use S99 Casino
- Creating Your Account
- Identity Checks
- Funding Your Account
- Receiving Withdrawals
- Promotions and Bonuses
- Using the Platform Properly
- Activities That Are Not Allowed
- Ownership of Content
- Liability Boundaries
- Suspending or Closing Accounts
- Privacy and Personal Data
- Gambling Responsibly
- Changes to These Terms
- How to Contact S99 Casino
These Terms and Conditions govern access to and use of S99 Casino, including its website, games, promotions, payment services and related features. By creating an account or using the platform, you confirm that you have read, understood and agreed to these terms.
S99 Casino is intended for customers in Australia who are at least 18 years old. Please review these terms carefully and retain a copy for your records. If you do not accept any provision, you must not register or continue using the service.
Agreeing to These Terms
These Terms and Conditions form a binding agreement between you and S99 Casino. They apply to all activity carried out through your account, whether accessed by computer, mobile device or another supported method.
Additional rules may apply to particular games, promotions, payment methods or website features. Those rules will be made available where relevant and form part of this agreement. If there is an inconsistency, the specific rule will generally apply to the activity it covers.
Who May Use S99 Casino
You must be at least 18 years old to use S99 Casino. You are responsible for ensuring that online gambling is permitted for you in the location where you access the platform. S99 Casino may refuse access where eligibility cannot be established.
Access is intended for individuals acting for themselves. You must not register or play on behalf of another person, organisation or undisclosed third party. We may request information to confirm your age, identity and location before allowing continued use.
Creating Your Account
Only one personal account may be opened unless S99 Casino gives express written permission for an exception. Registration information must be accurate, complete and kept up to date. You must promptly correct information that becomes outdated or inaccurate.
You are responsible for protecting your username, password and other account credentials. Do not share them with another person or allow unauthorised access. Any activity completed through your account may be treated as activity carried out by you unless you have reported a security concern without unreasonable delay.
Identity Checks
S99 Casino may carry out verification checks at registration, before a withdrawal, during an account review or whenever reasonably necessary to protect the platform and its customers. Information may include proof of identity, age, address, payment ownership or source of funds.
Documents must be genuine, current and readable. You must cooperate with reasonable requests and provide information within the stated timeframe. Failure to complete verification may result in restricted deposits, cancelled transactions, delayed withdrawals, suspension or account closure.
Funding Your Account
Deposits must be made using a payment method held in your own name or one that you are authorised to use. S99 Casino may reject, reverse or investigate a payment where ownership, legitimacy or processing cannot be confirmed.
You should check the amount and destination before confirming a deposit. Payment providers may apply their own terms, fees or processing times. S99 Casino is not responsible for delays caused by a bank, card issuer, wallet provider or other external payment service.
Do not use deposits as a way to transfer funds to another person. Suspected fraudulent, unauthorised or irregular transactions may be withheld for review and may be reported where appropriate.
Receiving Withdrawals
Withdrawal requests are processed subject to successful verification, compliance checks, applicable game rules and the completion of any relevant wagering conditions. S99 Casino may return funds through the original payment method or use another method approved for the account.
You must provide accurate payment details and ensure that the receiving account belongs to you. A withdrawal can be delayed or declined if information is incomplete, a payment is disputed, account activity is under investigation or the requested method is unavailable.
Any applicable minimum withdrawal amount, transaction limit or processing charge will be shown through the relevant account or payment interface. You remain responsible for checking your bank or payment account after a withdrawal is marked as processed.
Promotions and Bonuses
Bonuses, free plays and promotional offers are subject to the specific terms displayed with each offer. These terms may include eligibility requirements, qualifying deposits, wagering requirements, game restrictions, maximum winnings, expiry periods and withdrawal conditions.
Unless an offer states otherwise, a promotion is limited to one per person, household, device, payment method or related account. S99 Casino may withdraw a bonus or adjust an account where an offer has been obtained through error, abuse, manipulation or a breach of its promotional rules.
Promotional balances are not cash until all stated conditions have been met. You should read the offer terms before accepting or using a promotion.
Using the Platform Properly
You must use S99 Casino honestly, lawfully and only for personal entertainment. Games must be played through the approved website or application using an ordinary supported device and a genuine account.
When using the service, you must:
- provide truthful information and follow account instructions;
- keep your login details secure;
- respect transaction, game and promotional rules;
- use software and devices that do not interfere with the platform; and
- promptly report suspected account misuse or technical errors.
Activities That Are Not Allowed
You must not manipulate games, exploit software faults, use automated systems, deploy bots or interfere with the normal operation of S99 Casino. Collusion, cheating, fraud, money laundering, payment abuse and the use of another person's account are prohibited.
You must not attempt to bypass security controls, conceal your location, create duplicate accounts to obtain an advantage or use funds obtained unlawfully. Reverse engineering, unauthorised copying, malicious code and activity that disrupts other customers are also prohibited.
Where prohibited conduct is suspected, S99 Casino may pause transactions, remove benefits, void affected activity, restrict access and take any other action reasonably required to protect the platform.
Ownership of Content
The website, software, branding, design, text, graphics, game materials and other content made available by S99 Casino are owned by or licensed to S99 Casino and are protected by applicable intellectual property rights.
You receive a limited, personal and non-transferable permission to access the service for its intended purpose. You must not copy, modify, distribute, publish, sell, frame, reproduce or commercially exploit any part of the platform without prior authorisation.
Liability Boundaries
You use S99 Casino at your own responsibility. The platform may be unavailable from time to time because of maintenance, technical faults, network problems, payment processing issues or circumstances outside reasonable control.
To the extent permitted by applicable law, S99 Casino is not responsible for losses caused by incorrect information supplied by you, unauthorised access resulting from failure to protect your credentials, interruptions outside its control or reliance on third-party services.
Nothing in these terms removes or limits a right or liability that cannot lawfully be excluded. You remain responsible for checking that your device, connection and payment arrangements are suitable for use of the service.
Suspending or Closing Accounts
S99 Casino may suspend, restrict or close an account where you breach these terms, fail verification, provide misleading information, engage in prohibited conduct, create a security risk or where continued access is not reasonably appropriate.
An account may also be closed at your request. Any pending balance will be reviewed before release, subject to verification, lawful deductions, unresolved disputes and the outcome of any investigation. Funds connected with fraud or other unlawful activity may be withheld where permitted.
Closing an account does not remove obligations that arose before closure, including obligations concerning transactions, disputes, intellectual property or responsible gambling.
Privacy and Personal Data
S99 Casino collects and uses personal information needed to operate accounts, process payments, conduct verification, prevent fraud, provide support and meet its business and compliance responsibilities. Information may be shared with payment providers, verification services and other carefully selected service providers where necessary for these purposes.
You should review the platform's privacy information for details about collection, use, retention and available privacy choices. By using the service, you acknowledge that certain information is necessary to provide casino services and protect customers and the platform.
Gambling Responsibly
Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set limits before playing and only use money you can afford to lose. Never gamble when affected by alcohol, drugs, severe stress or financial pressure.
S99 Casino may provide tools or account restrictions designed to help customers manage their play. You may request a break, deposit limit or account closure through the available support process. Requests should be made before further play where possible.
If gambling is causing concern, consider speaking with a qualified financial, health or gambling support service. You are responsible for using available safeguards and for seeking help when gambling no longer feels controlled.
Changes to These Terms
S99 Casino may update these Terms and Conditions to reflect changes to the service, operational practices, security measures or applicable requirements. The revised version will be made available through the platform and will apply from the stated effective date or, if none is stated, when published.
You should review the terms periodically. Continuing to use S99 Casino after an update indicates acceptance of the revised provisions. If you do not agree with a material change, you should stop using the service and arrange closure of your account.
How to Contact S99 Casino
For questions about these Terms and Conditions, account access, verification, payments, responsible gambling tools or other service matters, contact S99 Casino at [email protected].
When contacting support, provide enough information for your request to be identified, but do not send passwords or unnecessary payment credentials. S99 Casino may need to verify account ownership before discussing personal or transaction information.
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